5 Lessons Learned From Real Galveston Rental Reviews
Oct 8, 2018 | By: Soar Vacation Rental Services
When it comes to standing out in a sea of Galveston vacation homes, the word of renters rule. Reviews and word-of-mouth referrals matter in the marketing game, so we’re breaking down comments from real Soar Vacation Rental reviews to illustrate what’s important to your guests and how an experienced Galveston property management company can help.
“The place is exactly as it is described. We loved our stay …” It’s a delicate balance between under- or over-selling your property. An experienced Galveston property manager will showcase your rental with professional photography and an accurate, attractive description to properly position it. Anything less can leave you short on bookings and/or low on customer satisfaction.
"Owner was fantastic on communication, and I really appreciated how she allowed us our privacy during our stay. Couldn't have been a better experience …” Timely, responsive communication is key to getting your property booked, as well as keeping guests happy during their stay. Unless you have unlimited time to respond to inquiries and issues, rely on a sales-focused, customer-oriented property manager to maximize your bookings and reviews.
“Really cute, small house, yet spacious … modern/casual/homey beach remodel, very well done …” With experience on both sides of the business as vacation rental owners and managers, take a cue from Soar on how to maximize space and set up your property for success. See our recent blog on “coastalizing” your Galveston vacation rental for a little insight, and remember that we offer a complimentary assessment of your home as part of our homeowner onboarding process.
“We didn't encounter any problem from check-in to check-out. We will surely recommend the place to our friends and family.” There’s a lot that goes into any vacation, from planning, to packing, to traffic on the drive. The last thing guests want upon arrival is a lengthy check-in, and the very last memory you want them to have is a troublesome check-out.
“Property manager was very personable, and helpful … responded to our email messages quickly.” Again, responsiveness and hospitality show up repeatedly in our reviews. We think a vacation rental management company in the heart of Galveston Island should specialize in Southern hospitality – don’t you?!
Successful, stress-free vacation home ownership takes a partner that cares about your property and guests just as much as you do. At Soar, we are full-service, and at your service. From the moment we list your rental, to the departure of your latest guest, you can expect the highest level of attention and care in all that we do. Come aboard and watch your bookings and return on investment SOAR!